All purchases from an outside retailer other than our website, must be returned to that retailer and will not be accepted for refund or exchange by Around the Collar.

All potential returns must be sent to us PREPAID. We will not accept CODs, or third party billing for merchandise which is returned. Returned merchandise will be credited as deemed by the company less any shipping and handling charge previous incurred. Any exchanged merchandise will be charged a NEW shipping and handling charge as deemed necessary by the company, but not more than the original shipping and handling charges.

Around the Collar reserves the right to deny any credit or exchange, if, upon receipt, the returned merchandise does not meet our companies return policies. In such cases, the item will be returned to the purchaser at the purchasers cost. Please allow up to three weeks for processing any return PLEASE NOTE: All Shipping and/or handling charges are non-refundable. Exchange and return policies are subject to change without notice.

Sizing details are specified on the website. If in question regarding the size please contact our office to get needed fit information. Since the item is custom made we do not take back any product due to incorrect fit.

PRIVACY POLICY
Personal Information
When you purchase from our site, you will be asked to provide contact information (name, shipping info, email address) and financial information (credit card number and expiration). This information will be used only for billing and processing your order. All information is handled with the utmost confidentiality.

Third Party
Your personal information will never be sold, traded, or otherwise shared, or used for reasons beyond those necessary to process your order. From time to time, we may engage a third party to process your information on our behalf; however, none of our affiliates (such as our credit card company) have permission to retain, share, store or use personal information for any reason other than providing the requested service.

Security
To prevent unauthorized access, disclosure and improper use of your personal information, we have established appropriate physical, electronic, and managerial safeguards to protect the information we collect in accordance with our privacy policy.

MISSION STATEMENT
Around the Collar is proud to offer a diverse selection of fine quality custom made leather accessories. They are all made in our New York facility and aim to satisfy the needs of the person seeking something special for their “loved one”.
Some of our points of interest to be aware of:
1- High quality workmanship
2- Custom Created per Order
3- Strict Attention to Detail
4- Custom Dyed Leather for Around the Collar only
5- Hand Painted Treatments on Edges and Trims
6- Each Sizing Hole is Hand Painted
7- Genuine Crystallized Swarovski Elements Handset and Back Riveted
8- Genuine Leather Lining with Stitching and Painted Edge

Please feel free to contact us at info@aroundthecollar.com if you have any questions about our products. If there is something in particular that you are looking for, please allow our Product Development team an opportunity to share our recommendations or suggestions even if it is something that we choose not to offer via our online store.

Please take a moment to join our mailing list for new products and/or specials, follow us on Twitter, or visit us on Facebook. Our commitment to you is that as we grow you can be assured that we will only offer select, exceptional, and high quality products that meet our shared high standards and expectations. We will never share our mailing list or abuse our privilege of having you as a current or future customer.